WE'RE HERE TO HELP
FLEX Football
Support.
Get help with gameplay, report a problem, or suggest a feature. Support is provided by SAZZYAPP LLC by email. There is no live chat.
Send us a message.
No sign-in required. We respond by email.
Open support form ↗The form opens on our company website, sazzyapp.com. Choose FLEX Football.
Prefer email? support@sazzyapp.com
What to include
- Your app version, device model and operating-system version.
- What you were trying to do, what happened and roughly when.
- Steps that reproduce the problem and a game reference, if available.
- A screenshot or relevant local error-log entry, if helpful. Remove private information before sending.
You can read the app's local error log in Settings. Nothing in that log is sent to us automatically.
Common questions
Is there an account to delete?
No. FLEX Football does not create or maintain a user account. Your team profile and saved games are stored locally on your device. There is no account to delete.
If you previously contacted support, your support message is a separate record. Email us with any privacy or deletion request about that correspondence.
Can support recover my saved game?
In the installed app, saved games are stored locally. Browser preview games run in memory and do not survive a refresh or closed tab. Support does not have a server copy to restore. Avoid deleting the app or clearing browser data while troubleshooting a saved-game problem.
The game is stuck. What should I send?
Tell us the last action you took and what is displayed. Include the quarter, clock, down and game reference if available. Check Settings for a local error log. Do not delete your saved data as a first troubleshooting step.
I have an audio problem.
Check the game’s mute setting and your device volume and audio output. If the problem continues, tell us whether you are missing the crowd, announcer or all sound, and what action preceded it.
What happens to information I send?
We use the message, reply address and details you choose to provide to respond. The corporate support form uses support storage and email services. Read our website and support privacy notice and app privacy policy.